Keele Practice

Keele Practice 2020-09-18 Person 4 5 0

Receptionist was quite moody and abrupt, but it was relatively easy to get an appointment and Dr Clarson was really helpful and compassionate.

Friendlier receptionist

Keele Practice 2020-09-17 Person 5 5 0

The staff are always friendly and helpful, the practice is always clean and during covid-19 all precautions were being taken by the staff for my face to face appointment, temperature check before I went in, sanitizer available and GP fully gowned, gloved and masked. Despite all of this it didn’t mar my experience and the GP was very thorough and made time to listen at my appointment.

I felt that everything was done and dealt with very well, no comments on anything that could have been done better.

Keele Practice 2020-09-14 Person 4 5 0

The receptionist and doctor were both incredibly helpful, it was easy to book an appointment and was able to have a long talk with my GP who was very supportive for me.

it can be difficult getting on the line with the hash key followed by a number, this doesnt always work however and can be quite tedious. Perhaps if it was possible to book an appointment over email or through the website it would be much easier.

Keele Practice 2020-09-14 Person 5 5 0

Very pleasant staff always try and fit you in

Not really

Keele Practice 2020-09-14 Person 5 5 0

Always very helpful when urgent appointments needed.

Nothing. We have been really happy with the service since we moved to this practice earlier this year.